Shipping & Returns

Returns:
Returns are subject to the following conditions;
If an item arrives damaged, it may be returned for replacement.
If you find that an item was misrepresented on the website, it may be returned for exchange.
If you receive the wrong product in the mail, you may return it in exchange for the correct product.
Items must be returned within 30 days with the original packaging.
Returns will not be accepted for any other reasons.

Refunds:
Refunds will only be granted;
if the item you order is discontinued or back-ordered for more than two weeks.
Or if the item you order was damaged during shipping and there is no available replacement.
Sometimes mistakes happen. If you receive an item other than what you ordered, you may return it for exchange.

Custom/ Hand-Made Items:
Hand made items may not match the photo on the website exactly. Please allow for variation. These are works of art and each is one of a kind. Refunds will only be granted if the item was damaged during shipping and there is no available replacement.
Credit for shipping costs:
We will cover the shipping cost for any valid return or exchange in the form of a store credit, excluding expedited shipping charges.

Shipping:
Please allow 1 to 2 weeks for delivery (custom made items may take longer).
Most orders ship within 5 business days.
Most U.S. orders are shipped via UPS ground or USPS Priority Mail.
International Orders ship by Global Priority Mail (where available) and may require additional shipping charges.
Customers outside the U.S. will be notified of the additional shipping charges by e-mail.
If your order will be delayed, you will be notified by email.
Orders paid by check or money order will ship after the check/money order has cleared the bank.

 

 

 

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